Sharepoint One or More Resource Files Failed to Load Please Try Your Query Again

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Hello WilliamMecke,

Thank you for querying in this forum.

From your clarification, it seems that you are trying uploading files to SharePoint Online Document library, yet, it failed and it shows files in SharePoint folder but it doesn't contain whatsoever data.

May I know if my understanding is right? If so, we do understand the inconvenience caused and apologize for it. And nosotros have tested it on our side and we cannot reproduce the same situation with yours, and it works fine on our side.

Given this situation, we'd give y'all some suggestions below and promise that will help you:

  1. You lot can alter another browser to check if the same problem will occur.

  2. Y'all can modify another network environment to check if the aforementioned problem will occur.

At the same time, to better sympathize your situation, could yous provide the information below?

  1. You mentioned "Am attempting to upload files to SharePoint of several clients", may I know if you are using SharePoint Online or SharePoint Server?

  2. Could you provide the screenshot of mistake message?

  3. May I know if yous uploaded files via clicking Upload in SharePoint? May I know if the other colleagues and files have the aforementioned problem?

  4. May I know if the other SharePoint Document library have the aforementioned trouble?

Best Regards,

Sukie

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Hi WilliamMecke,

May I know if yous have seen my reply?May I know if you lot all the same need other help? If so, you can post back and we volition try our best to help you.

All-time Regards,

Sukie

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I have been having the same issue uploading via web for the past two weeks. The upload gets about to the halfway mark - hangs for three-iv minutes and the produces the fault beneath.

This is primarily happening with image heavy PowerPoint files where prototype compression has been applied.

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Given this situation, nosotros'd give you some suggestions beneath and hope that will help yous:

  1. You can change another browser to check if the same trouble will occur.
    Have tried with Chrome, Firefox and Edge. All produce same issue.

  2. You tin alter another network environs to check if the same problem will occur.
    Not an choice. Am working from home role, uploading to two different company'due south SharePoints.

At the same time, to ameliorate understand your situation, could you provide the information beneath?

  1. You mentioned "Am attempting to upload files to SharePoint of several clients", may I know if you are using SharePoint Online or SharePoint Server?
    Visitor provides link to folder. I open link, try to upload there. Do non know if it is SharePoint Online or SharePoint Server. If this is important, please provide directions for determining which I am using.

  2. Could you provide the screenshot of error bulletin?

    No. Error message is what information technology is "Error in the application." Will not corruption my clients' websites to produce a bulletin unnecessarily.

  3. May I know if y'all uploaded files via clicking Upload in SharePoint? May I know if the other colleagues and files have the same problem?
    Accept tried both clicking upload and dragging and dropping. Both fail for all files tried. There are no other colleagues using my computer from my home. Am non aware of others having these issues.

  4. May I know if the other SharePoint Document library have the same problem?
    Attempting to upload to each client produces aforementioned problem.

Boosted information: Uploading small - 15mb files seems to avoid this problem, every bit does zipping files - even when zipping just reduces file size by 2% or so.

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Hi WilliamMecke,

We appreciate that you posted dorsum and confirmed the scenario with us. We besides appreciate that you lot spent your precious time doing those tests.

Nosotros have checked the data you provided, and it seems that all SharePoint libraries take the same problem, and y'all have tried all browsers and same trouble still occurs.

At the same time, this issue doesn't occur when you uploaded small files.

May I know if the summarize above is right? If and then, we have tested it on our side and we cannot reproduce the same situation every bit yours, and recently, we didn't receive whatsoever reports or notifications related to this consequence, so we assume this event may exist related to your tenant or your local environment.

So to narrow down this issue is related to your tenant or your local environment, nosotros all the same desire to confirm the information beneath with you:

  1. To narrow downwardly this issue is related to your tenant, y'all can contact your colleagues and let them exam it on their side to bank check if they will encounter the same problem. They don't demand to become to your domicile to test on your domicile, they tin merely test information technology on their own side.

  2. To narrow down this event is related to your local surround, we'd suggest y'all go to Office 365 portal > click OneDrive to go to OneDrive for business, then you tin can upload the aforementioned files again to bank check if y'all can upload them successfully.

At the same time, we'd also advise you use OneDrive sync customer to cheque if yous can use this tool to sync files to your SharePoint document libraries, for your reference: Sync files with OneDrive in Windows

Your understanding and patience will be highly appreciated. I promise that you are keeping rubber and well!

Best Regards,

Sukie

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Hi Dawn,

Thank you for sharing your feel hither. We have checked your reply, and we found you encountered the same error bulletin every bit original poster's, and this issue occurs on epitome heavy PowerPoint files.

As we mentioned above, to narrow down this issue and better understand your situation, could y'all likewise provide the information beneath?

  1. May I know if your colleagues have the same problem? Y'all can contact your colleagues to check if the same problem will occur on their side.

  2. May I know if this event also occurs in OneDrive for concern? You can go to OneDrive for business organization to upload the aforementioned file to check if the same problem will occur.

  3. May I know if all SharePoint document libraries have the same problem?

  4. May I know if this event occurs on the other types of files?

Thank yous for your understanding!

Best Regards,

Sukie

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Hi Sukie and Fellow SharePoint Users,

I have also been struggling with this same exact consequence when attempting to upload excel documents. I upload these large documents monthly and but had an result starting this week.

  1. May I know if your colleagues have the same trouble? You can contact your colleagues to check if the aforementioned problem will occur on their side.

    Aye they are having the aforementioned consequence.

  2. May I know if this issue likewise occurs in OneDrive for business? You tin can become to OneDrive for business to upload the same file to bank check if the same problem volition occur.

    Yes it is too occurring in OneDrive. Same exact error message and always errors out at 46.3MBs.

  3. May I know if all SharePoint certificate libraries accept the same problem?

    Testing at least two completely unlike libraries and the aforementioned result is occurring (too errors at exactly 46.3MBs)

  4. May I know if this issue occurs on the other types of files?

    Based on the higher up examples for other users... information technology clearly having bug with PowerPoint. I have specifically tried uploading excel documents and its also failing.

  5. Upload Methods Used

    I have besides tried uploading by using 2 methods: the upload drib downwardly and following the prompts and the drag and drop method.

  6. Use of other browsers

    I've tried Edge, Firefox and Chrome. Aforementioned exact results.

I am able to upload (based on testing) file sizes of 43MB and smaller so far. When I attempt to upload my 92MB file information technology volition mistake at the 46.3MB upload mark.

My next question is did Microsoft put a file size cap on OneDrive and SharePoint?

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Dearest Kts123,

Thanks for providing the detailed information for our troubleshooting.

I do a test and information technology seems that I can't reproduce such an issue in our surround. Based on the article, the maximum size of each private uploaded file is 250 GB. As the issue happens in multiple libraries in your environment, pitiful for the inconvenience the event caused and I'one thousand afraid that it may be a default Upload option issue in your surroundings which may need to be involved with some logs from your side with our related team. I kindly suggest you lot contact the ambassador in your company and open a back up ticket to our related team equally shortly as possible so that they tin help y'all farther.

Meanwhile, I'd like you to endeavor uploading files with the OneDrive sync customer to see if you can upload such files. If yes, I suggest y'all use information technology every bit a current workaround.

To help you simplify the process of opening the support ticket, I'd similar to summarize the issue equally follows.

Upshot Symptom:

====================

When uploading the files whose size is more than 92MB onto the OneDrive for Business , the fault message "error in the application" appears.

Issue Environment:

====================

SharePoint Online and the OneDrive for Business library

Possible Workaround:

====================

Upload files with the OneDrive sync client

@William and Dawn, as you lot are experiencing the same error bulletin when uploading the files of different sizes which don't reach the SharePoint Online upload limit onto SharePoint Online, I think that the problems yous are experiencing may be an unexpected behavior and also need some logs' analysis with our related team further. Please contact the administrators in your organizations and open a support ticket to our related team as presently as possible for further investigation. Currently also welcome to endeavor the OneDrive for Business concern sync client to encounter if you can upload the files.

Sorry for that our category may have limited resource to contact our related team directly.

Cheers for your agreement and hope that the issue can be fixed soon in your environments.

Cliff

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I take likewise had this issue for the past two weeks - very frustrating.

I take a 111 MB file that pauses half-manner through its upload (55.vii) and then lists an application failure as the error.


I have also noticed that the file itself "uploads" with a size of zilch (corrupted), with merely almost 10% of the upload completed.

Information technology fails to upload in any binder. Smaller sized files have no consequence. I went as far every bit recreating the entire file from scratch, saving information technology under a dissimilar proper name and still the same mistake.

I accept also cleared all cache from the Function Center.

Whatsoever further suggestions?

Cheers,

Eric

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  1. May I know if your colleagues have the aforementioned problem? Y'all tin contact your colleagues to check if the same problem volition occur on their side.
    Yes - colleagues in the United states of america, UK and NZ have this effect

  2. May I know if this issue besides occurs in OneDrive for business? You tin can become to OneDrive for business concern to upload the same file to check if the aforementioned trouble will occur.
    Yes - is occurs there too

  3. May I know if all SharePoint document libraries take the aforementioned problem?
    Large PowerPoint and Word files - containing images - they will upload if they are zipped, but non as they are

  4. May I know if this issue occurs on the other types of files?
    These are the simply files exhibiting this behavior

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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/sharepoint-upload-fails-error-in-the-application/5774b2eb-a5e9-4f35-a839-6edde33cd22f

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